
Hyperoptic Broadband and TV deals
- 1Gbps fibre broadband (900Mbps average)
- Fastest fibre available in the UK
- Unlimited monthly usage
Top Benefits of Joining Hyperoptic
Symmetrical upload and download speeds
Unlike most providers, Hyperoptic offers symmetrical upload and download speeds, ideal for content creators and gamers.
True full-fibre network
Boasting 99.9% reliable full fibre with low latency.
Excellent customer service
Hyperoptic frequently rank towards the top for customer service with Which? and Trustpilot.
Types of Hyperoptic broadband deals
Experience gigabit-speed broadband built for modern connected homes.
Hyperoptic – the UK’s fastest fibre broadband provider
Hyperoptic is a fibre broadband provider which is able to deliver the fastest residential download and upload speeds in the UK. You might be unfamiliar with the name, despite this major selling point, simply because you can’t just phone up and order it.
Hyperoptic’s service is available to multi-dwelling buildings, like offices and flats, and enough people need to register in order for the install to take place. As the fibre runs all the way to the building, you get genuine fibre broadband speeds, but the cabling needs to be set up and connected.
Essentially, it has to be worthwhile, and you need to be in the current catchment area. If you are, and you can get the numbers on board for the install, then you won’t find faster broadband and you could sign up for a colossal 1Gbps broadband service.
1000Mbps/1Gbps fibre package
Where other providers often offer average speeds of around 36-63Mbps with their fibre, Hyperoptic customers can choose a 1Gbps fibre plan (average 900Mbps). That’s the top package, but if you’re not necessarily interested in the fastest available then you can also take a package offering 150Mbps on average, or opt for the cheapest option which delivers 30Mbps.
Getting 1Gbs download speeds is going to really make a different when you stream video, download large files or play online games. You also get unlimited usage, which is essential when you’re choosing fibre broadband and taking full advantage of it. You’d find yourself using up an allowance pretty quickly, so going for unlimited means you don’t have to think about how much you download.
The speeds will be fast and consistent because the fibre runs right to your building, so there is no reduction in speed by using a stretch of the age-old copper line, and you’re not sharing a network with huge numbers of other people in your local area.
There’s 24/7 customer support and a 12-month minimum contract. You also have the option of a phone package with inclusive calls, or you can choose fibre-only, and Hyperoptic offers no-contract deals as well.
Ultrafast fibre broadband straight to your home
Most fibre broadband runs on a network which connects fibre cabling to a local cabinet, and then the last stretch to your home uses the old copper line. You still get fast broadband, but the copper line slows things down, preventing optimum broadband speeds. This is known as FTTC, or fibre-to-the-cabinet.
Hyperoptic offers FTTP, or fibre-to-the-premises, and it means that you can get significantly faster broadband from your fibre service. You aren’t getting the same effect from local traffic, and you aren’t getting the slowdown from using the copper line.
Since FTTC still allows for superfast download speeds, and it is significantly cheaper and more convenient to set up than FTTP, it is still the main choice for UK fibre customers. However, if you are in a position to get fibre installed to the premises then you can experience the fastest, most fluid residential broadband available in the UK.
It is worth remembering that using Wi-Fi slows down your connection, so while a 1Gbps package will deliver extremely fast downloading, it won’t be around the maximum of 1Gbps unless you connect to the router directly via the Ethernet cable.
Hyperoptic at a glance
- 1Gbps fibre package (900Mbps average)
- Fibre-to-the-premises for a faster connection
- Also 150Mbps and 30Mbps (averages) available
- Unlimited monthly usage – no caps
- Include home phone calls
- No slow-downs, including at peak times
- Hyperhub router included
- 24/7 customer support
- 12-month contract
- Fibre-only and no-contract offers available
Fibre-only and no-contract plans
If you choose fibre-only then you’ll find that it’s actually more expensive than taking the option which includes a home phone service. It’s also more expensive, unsurprisingly, to take a non-contract plan.
Choosing a 12-month agreement which includes phone with FTTP broadband is likely to be the best value for money, even if you like the idea of a low-commitment deal, or you don’t feel like you need inclusive home calls.
You should also consider Hyperoptic’s installation and activation fees, although these may be waived as part of a deal for new customers.
Top tips
- Fibre packages are the fastest and most reliable available, so check them out first.
- Use our Postcode Checker to find the best provider for your area.
- Know what provider or speed you’re looking for and compare accordingly.
- Check your location’s network before you compare so you can get the best deal.
- Test the speed of your home network to see the quality of your current broadband.
- Compare both TV and complete packages as well as broadband only deals.
Jargon buster
ADSL: Fast home internet service that can function at the same time as a landline.
Broadband: Asymmetric Digital Subscriber Line that uses existing phone lines to deliver broadband connections.
Download: Data which is transferred directly to your computer or online-capable device.
Fibre-optic: Dedicated cable line that delivers superfast broadband at a faster rate than ADSL.
ISP: Internet Service Provider: a company who provide a broadband service based on a subscription.
MAC number: Migration Authorisation Code which is used when switching from one provider to the other.
Megabit (Mb): A unit of storage that determines the amount of data passing through a broadband connection.
Megabits per second (Mbps): A term that refers to the speed of a broadband connection by the rate at which one Megabit is transferred.
Streaming: Transferring data (such as video) at a constant stream without having to download it.
Wireless: Broadband that can be accessed without a dedicated cable, made possible by a specialised router.